We aim to dispatch your chosen Items within 3 working days after your payment is received and confirmation of your order is sent to you.

We aim to deliver your Item to your address in the shortest possible time.

UK orders are shipped with Special Delivery service. Estimated delivery time: next day (except Sundays) but sometimes may take longer.

Overseas order will be shipped with Parcel Force.

Estimated delivery time for Europe: in average 3 business days but may take 3-5 business days for some countries.

Estimated delivery time for rest of the world: approximately 4-5 business days but may take up to 7 business days.

Shipment methods used will require a signature from the authorized recipient.

We aim to deliver your item in the perfect condition. We insure each purchase for theft and accidental damage during the time it is in transit until it is delivered to you. A tracking reference will be provided on dispatch.

We will contact you if there is a delay or the Item is out of stock.

It is a client’s responsibility to provide a correct shipping address and to make an arrangement to receive the goods. LEONOR is not responsible for any errors in the shipping address provided by the client.

We do not deliver to PO Box addresses.


If the client resides outside the European Union they may be required to pay import duty or local taxes.

LEONOR has no control over the import duties/local taxes and is not responsible for the payment of the above mentioned.

The client is responsible for payment of import duties and local taxes or any other additional charges above the price of the Item. These charges cannot be refunded if the Items are returned.