Terms & conditions

Welcome to the leonorlondon.com website (the “Website”). www.leonorlondon.com (“We”, “Our”, “Us”) is an online service owned and managed by LEONOR (“Company”) and provided for the sale of silk scarves (“Items”). By accessing this website you agree to these Terms and Conditions (the “Terms”). By using this site you agree to comply with these Terms. If you do not agree with these Terms you may leave the site and should not use our services. If you bypass the Terms your use of the site still binds you to the Terms. We reserve the right to change these Terms at any time. It is your obligation to check our website for such changes. By using this Website you agree to comply with the Terms as they change.

The website modifications

We reserve the right to modify the content of this site at any time at our own discretion. It is your obligation to check our website for changes and modifications before each use.

Intellectual Property

All the content of Leonor website (all the images, movies, designs and copy) is the intellectual property of LEONOR and are protected by the Copyright Law of UK. All the content of this website is created for your personal, non-commercial use.

Services and Prices

Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue the Service without prior notice at any time. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

Product presentation

We have taken much care to ensure that the Items on our Website are presented as accurately as possible. However the colours may differ depending on computer monitors and we cannot guarantee that the colour displayed on the screen of your computer is absolutely accurate.
Scarves undergo a number of technological processes and are finished by hand and those may affect the final size of individual scarves. Sizes of individual scarves may vary slightly from the size specified in the scarf’s Product Page.

Placing an order

To be eligible to purchase Items on this Website you must:

1. To be of age of consent in your country of residence.
2. Be the holder of a valid debit/credit card.
3. Provide personal information when you make a purchase, which is true and accurate.

You agree not to impersonate any other person or to use a false name. If your personal information changes then please notify us immediately by contacting studio@leonorlondon.com

Acceptance of your order

We are always happy to receive your order but reserve the right to cancel or refuse an order at any time. We reserve the right to refuse service to anyone for any reason at any time or to limit the number of products sold to one person or to one household. We will be under no legal obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

Cancellation by Us

We reserve the right to cancel the contract between us if:

1. We are out of stock of the goods you have ordered.
2. The Item you ordered was listed at an incorrect price due to a typographical error.
3. We do not deliver to your area
4. Or for any other reason at our sole discretion.

If we do cancel your contract we will notify you by e-mail and re-credit your credit/debit card with the full amount.

Product availability

The Item is in stock unless the sign “Sold Out” is displayed.

The Items are available in limited numbers and when items are sold out they will not be available again.

The Item is only sold when your transaction is completed; even if an Item is in your shopping bag it still can be bought by another customer.

We reserve the right to withdraw any Item from sale at any time.

Security of payments

We take your security of payments very seriously. Your information is encrypted during the payment and securely transmitted.

Privacy Policy

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that reason.

You agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks.

If we ask for your personal information for other reasons, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We will not disclose information about our users to third parties except where it would be provided in the normal course of business for example arranging the dispatch of an Item.

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We use advanced security measures to protect your data and information against misuse, however as all computer networks are linked to the Internet, we cannot absolutely guarantee the security of your data provided over the Internet and will not be responsible for this.


You agree to indemnify, defend, and hold harmless LEONOR, its officers, employees, agents, licensors and suppliers (collectively the ‘Service Providers’) from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account or in any way connected with your use of this Website.